Service / Support & Drivers

Digital Office Products has been honored with the Toshiba ProMaster Service Award.  This award recognizes dealerships that demonstrate the highest commitment to customer support and satisfaction.

This Service Award is a mark of distinction that we are proud to showcase.  It symbolizes our commitment to offering the best business practices and the best in service.  It certifies to our customer base that we have the skills, people and systems to keep our equipment operating at the highest level of productivity.  Our customers that they can depend on us! 

We are extremely proud of our service and support teams. Our dedication doesn't stop when the equipment sale is completed…we provide ongoing technical and customer service support with factory trained technicians and representatives. Our technicians are efficiently dispatched via a GPS integrated dispatch system, which directs a technician to your door faster!

At Digital Office Products we maintain a large inventory of replacement parts and supplies. If you order supplies today, you'll receive them the next day. It's our business to keep your business flowing.

In order to expedite your service and supplies needs we've affixed a label to your machine with our contact numbers and an Equipment ID No. unique to your machine. If you reference this number when calling to place a service or supply call, we'll be able to locate your account instantly...and assist you that much quicker!

DOP SYNC
Digital Office Products is proud to announce DOP SYNC! This application will help eliminate the need to manually collect and send meter counts from your network copiers and printers. While also having the capability to monitor your toner levels and service alerts remotely! It’s an easy to install and use software that is safe and secure with award winning technology. This application is a free service to all DOP Customers. Please contact your DOP rep or call our main number to be setup today.

 

Drivers

Download available drivers for:

MSDS Material Safety Datasheets

MSDS Material Safety Datasheets are available here.

e-Studio Interactive Training Manuals

These tutorials will help you learn how to perform various user functions at your e-STUDIO device, including

  • Toner and Paper Replacement
  • Copy Functions
  • Print Functions
  • Scan Functions
  • Faxing
  • e-Filing
  • Understanding Software and TopAccess
  • Troubleshooting
  • Special Functions

e-Studio Interactive Training Manuals are available here.

MORE INFORMATION

1-800-GO-TOSHIBA

CONTACT INFORMATION

1749 Old Meadow Road
McLean , Virginia 22102
p.
(703) 564-0400
f.
(703) 564-0401